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Hosting
Agreement
WHEREAS, VBC
desires to license to Customer, and Customer desires to license
from VBC, the right to use and occupy space on the Dell Power Edge
Server. ID #3600
NOW THEREFORE,
in consideration of the mutual covenants and agreements hereinafter
set forth, and in consideration of the foregoing recitals.
PART II TERMS AND CONDITIONS
A. Law. This Agreement and any service provided hereunder shall
be governed by the laws of the State of Florida, without regard
to its conflict of law rules. This Agreement shall be subject to
and Customer agrees to comply with, all applicable federal, state
and local laws and regulations, rulings and administrative orders.
B Payment Terms. I) The First Payment amount, including any deposit
or installation fees, is set forth in the Services Summary Section
of this Agreement. The Services Summary includes the services ("Services")
to be provided by VBC. Provision of these Services is conditional
upon VBC's receipt of the Total First Payment. Total First Payment
shall be made upon execution of this Agreement or at such other
time as agreed upon in writing. II) Customer's periodic payment
plan is set forth in the Services Summary. For Customers paying
Fixed Monthly Services Charge, VBC shall invoice Customer for Services
on a monthly basis for Services to be provided the subsequent month.
For Customers paying a usage-based Variable Monthly Charge, VBC
shall invoice the Customer for Services on a monthly basis for Services
rendered during the previous month. Payments not received thirty
(30) days after the date of the invoice shall be deemed delinquent.
In the event that Services are set to begin after the first of any
month, VBC shall prorate that Customer's monthly payment for the
initial month of Services accordingly. All payments made hereunder
shall be made in U.S. Dollars. III) In addition to VBC undertaking
any other actions under this Agreement, if any payment id deemed
delinquent, (a) a late charge shall accrue equal to 1-1/2% (or the
maximum legal rate) of the unpaid balance per month; and (b) VBC
may undertake any other action in connection with any other right
or remedy of the VBC may have under this Agreement in law or equity.
In the event that a Customer's account becomes delinquent, VBC reserves
the right, without prior notice to Customer, to unilaterally terminate
this Agreement and /or discontinue all services until payment is
made. Nothing in this Agreement shall be construed to limit VBC's
remedies for a breach of financial obligations to termination of
Agreement and/or discontinuance of Services. IV) If Customer in
good faith disputes all or part of a VBC invoice, Customer must
submit to VBC within thirty (30) days from the date of the disputed
invoice, the following: (a) payment of the entire undisputed portion
of the invoice.
C. Indemnification. Customer shall defend, indemnify and hold harmless
VBC and its employees, contractors, officers, directors, telecommunications
providers, content provides, or successors in interest ( collectively
the "Indemnities") from any and all loss, cost, expense,
and damages on account of any and all manner of claims demands,
actions, and proceedings that may be initiated against Marlin arising
from or related to claims in anyway arising from or related to (i)
the alleged infringement of patent, trademark, design, copyright
or any other intellectual property rights in relation to the Customer's
use of services and (ii) Customer use or inclusion of any information
of any information, photographs, art work or other content (including
without limitation claims based on invasion of privacy, right of
publicity, obscenity or pornography, and the violation of ant States
or ordinances or other laws). Customer's obligation to indemnify
VBC also includes, but not limited to all manner of claims and expenses,
including attorneys fees, that arise from breach of this Agreement,
including but not limited to any other obligation s arising out
of or as a result of or relating to: (i) the Agreement; (ii) the
performance of the Agreement (iii) the services provided now or
resulting from the Agreement; or (iv) concerning prospective liability
or alleging breach of the warranties of merchantability and/or fitness
for a particular purpose, and related an any way to any product
sold or offered by Customer on any website hosted By VBC . To the
fullest extent permitted by law, the foregoing indemnity shall apply
regardless of the fault, active or passive negligence, or breach
or warranty or contract by any of the indemnities. VBC reserves
the right, in its sole discretion, to assume the exclusive defense
and control of any matter otherwise subject to indemnification by
a customer and Customers shall remain liable and solely responsible
for all costs associated with indemnification of VBC.
D. Authorized Use of Name. Without the other Party's prior written
consent, neither Party shall (i) refer to its self as a representative
of the other Party; (ii) use the other Party's name, services marks,
trademarks, or logos, carrier, identification codes (CIC's), or
variations thereof, for any reason. Customer agrees to correct at
its own expense, any activities or material which or material which
VBC reasonably determines to be false, misleading, or otherwise
objectionable under this section.
E. Assignment. Except as otherwise provided in the section, no Party
may transfer or assign this Agreement to any rights hereunder without
the prior written consent of the other Party, which consent shall
not be unreasonable withheld. VBC reserves to right to assign any
or all parts of its obligations and rights, and to subcontract any
or all of its obligations under this Agreement upon (15) days written
notice to Customer and at VBC's sole discretion.
F. Binding arbitration. Any claim, dispute or controversy ( whether
in contract, tort, or otherwise, whether pre-existing, present or
future, and including statutory, common law, intentional, tort and
equitable claims) against VBC, its agents, employees, successors,
assigns or affiliates (collectively for the paragraph "VBC")
arising from or related to this Agreement, its interpretation, or
the breach, termination or validity thereof, the relationships which
result from this Agreement( including , to the full extent permitted
by applicable law, relationships with third parties who are not
signatories to this Agreement). VBC's advertising, or any related
Service shall be resolved exclusively and finally by binding arbitration
administered by the National arbitration forum (NAF) under its code
of procedure then in effect (available through the web at http://www.arb-forum.com,
or via telephone at 1-800-474-2371).The arbitration will be conducted
before a single arbitrator, and will be limited solely to the dispute
or controversy between VBC and Customer. The arbitration shall be
held in a mutually agreed upon location in person, by telephone,
or online. Any award of the arbitrator (s) shall be final and binding
on each of the parties, and may be entered as a judgment in any
court of competent jurisdiction. Information may be obtained and
claims may be filed at any office of the NAF or at P.O. Box 50191,
Minneapolis, MN 55405.
G. Limitation of Liability and Disclaimer of Warranties. VBC's liability
arising out of VBC's provision of s Services under this Agreement,
delays in restoration of Services under this Agreement or any other
telecommunications services, arising out of accidents, mistakes,
omissions, interruptions, errors, or defects in transmission, or
delays caused by regulatory or judicial authorities shall be subject
to the limitations set forth below. IN NO EVENT SHALL VBC BE LIABLE
TO CUSTOMER OR ANY OTHER THIRD PERSON OR ENTITY WITH RESPECT TO
THE SUBJECT MATTER OF THIS AGEEMENT, OR SERVICES PROVIDED UNDER
THIS AGREEMENT UNDER ANY CONTRCT, WARRANTY, STRICT LIABILITY, NEGLIGENCE,
OR OTHER THEORY FOR ANY LOST PROFITS, LOSS OF BUSINESS, LOST REVENUES,
OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, ACTUAL OR PUNITIVE DAMAGE
OR ANY KIND, ARISING OUT OF OR RELATING TO THIS AGREEMENT, WHETHER
OR NOT VBC OR CUSTOMER WAS ADVISED OF THE POSSIBILTY OF SUCH DAMAGES
AND WHETHER OR NOT SUCH DAMAGES WERE FORSEEABLE, AXCEPT AS EXPRESSLY
PROVIDED HEREIN. THIS LIMITATION OF LIABILITY APPLIES TO ALL SERVICES
PROVIDED BY VBC UNDER THIS AGREEMENT. FURTHER, FOR ANY LIABLILITY
RELATED TO THE PURCHASE OF SERVICES, VBC IS NOT LIABLE OR RESPONSIBLE
FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATED DOLLAR AMOUNT PAID
BY CUSTOMER FOR THE PURCHASE OF SERVICES UNDER THIS AGREEMENT.
Unless otherwise provided, VBC MAKES NO WARRANTY TO THE CUSTOMER
OR ANY OTHER PERSON OR ENTITY, WHETHER EXPRESS, IMPLIED, OR STATUTORY,
AS TO THE DESCIPTION, QUALITY, MAERCHANTABLILITY, COMPLETENESS,
OR FITNESS FOR ANY PURPOSE OR ANY SERVISE PROVIDED UNDER THIS AGREEMENT
OR DISCRIBED HEREIN, OR AS TO ANY OTHER MATTER, ALL OF WHICH WARRANTIES
BY VBC ARE HEREBY EXCUDED AND DISCLAIMED. FURTHER, VBC DOES NOT
WARRANTY OR MAKE REPRESENTATIONS ABOUT REGARDING THE USE OF BANDWIDTH
IN TERMS OF ACCURACY, RELIABLILTY OR OTHERWISE. For the purpose
of this section, the term "VBC" shall be deemed to include
VBC's affiliates, shareholders, directors, officers, employees,
and any other person or entity assisting VBC in its performance
pursuant to this agreement.
H. Survival.
Not withstanding any other provision in this agreement to the contrary,
all provisions of this Agreement, which by their nature must survive
termination in order to achieve the fundamental purpose of this
Agreement, particularly those with provisions with respect to amounts
due, confidentiality, indemnification, warranties, and limitations
of liability shall survive any termination of this agreement.
I. Federal Communications Commission ("FCC") Permits Authorization
and Filings. VBC shall take all appropriate steps to obtain necessary
authorizations and approvals, if any from the "FCC" or
any other Federal or State agency required to deliver the Services
to Customer under this agreement. If VBC Cannot procure all necessary
federal, state, or local permits to provide services hereunder,
VBC shall give written notice to Customer and such notice shall
be deemed a termination of this agreement without further liability
or obligation to either party.
J. Force Majuere. VBC shall not be liable hereunder for any failure
of it's performance due to causes beyond its reasonable control,
including without limitation, acts of god; fire, explosion; cable
cut; vandalism; flood; storm or any other similar catastrophe: any
law, order or regulation or the United States government or of any
governmental, judiciary, regulatory, or civil or military Authority
having jurisdiction over the parties; national emergencies; insurrections;
riots; wars; strikes, lockouts, or work stoppages.
K. Term. In addition to the term of this agreement defined herein,
service Term is set forth in the services Summary. The Initial Term
of this Agreement shall be a period commencing on the Effective
Date and continuing through end of the Service Term. This Agreement
and the Services provided hereunder shall be automatically renewed
for a successive twelve months period following the expiration of
the initial Term upon the expiration of any subsequent twelve month
term. Unless the Customer shall notify VBC in writing of its desire
not to automatically renew no more than ninety (90) days and no
less then thirty (30) days prior to the expiration of the current
term. If the Services continue after expiration of the initial Term
VBC may adjust fees and/or rates under this agreement for Services,
upon thirty (30) days written notice to Customer. If Customer does
not consent to such a fee and/or rate adjustment, Customer may terminate
the Services without penalty provided that Customer first gives
VBC thirty (30) days notice of such termination.
L. Confidential Information. The term "confidential Information"
shall mean all information disclosed in writing by one Party to
the other Party which is clearly marked "PROPRIETARY"
or CONFIDENTIAL" by the disclosing Party at the time of disclosure.
"Confidential Information" shall also include certain
oral information disclosed by one Party to the other Party or in
writing not containing a proprietary legend, but which is described
as confidential and which may or may not constitute a trade secret
pursuant to the applicable law. Notwithstanding the foregoing, information
disclosed by VBC concerning product and marketing plans or information,
financial information, pricing, and customer lists is hereby deemed
Confidential Information regardless of whether it is so identified...
The term "Confidential Information" does not include any
information which: (i) was already known by the receiving Party
of any obligation to keep it confidential at the time of its disclosure
by the disclosing Party, (ii) becomes publicly known through no
wrongful act or breach of the receiving Party, (iii) is rightfully
received from a third party who has the legal right to transmit
the same, (iv) is independently acquired or developed without violating
any of our obligations under this agreement, (v) is approved for
release by written authorization of the disclosing Party. The Party
receiving such Confidential Information shall not disclose the Confidential
Information to any person or entity except for the recipient's employees
or contractors, and consultants and/or the recipients affiliates
and the Affiliates employees, contractors, or consultants and only
to those parties who shall have a need to know such Confidential
Information and who are bound in writing to protect the Confidential
Information from unauthorized disclosure. Confidential Information
shall not be disclosed to any third party without the written consent
of the owner of the Confidential Information. Any Confidential Information
disclosed consistent with the terms with the terms of the Agreement
shall be used only by the recipient for the purpose of this agreement
and recipient shall protect the Confidential Information from disclosure
to others using the same degree of care used to protect its own
Confidential Information, but in no event less then a reasonable
degree of care. In the event that a recipient of Confidential Information
is requested pursuant to, or required by, applicable law, regulation,
or legal or administrative process to disclose any of the Confidential
Information, recipient shall notify the disclosing party in writing
so that such Party may seek a protective order or other appropriate
remedy or, in its discretion, to waive compliance with the terms
of this Agreement. In the event no such protective order or other
remedy is obtained, or if such disclosing Party does not waive compliance
with the terms of this agreement, recipient of Confidential Information
agrees to furnish only that portion of the Confidential Information
which recipient I advised by counsel is legally required and recipient
shall use reasonable efforts to obtain reliable assurances that
disclosure or misappropriation of Confidential Information could
cause irreparable harm to the non-breaching Party, the amount of
which would be extremely difficult to estimate. Accordingly, it
is understood and agreed that the monetary damages would not be
a sufficient remedy for such breach. Such remedies shall not be
deemed to be the exclusive remedies for any such breach but shall
be in addition to all other remedies available at law or in equity.
M. Events of Default and Termination. A "Default" shall
occur if Customer fails to make a payment as required under this
Agreement and such failure remains uncorrected for seven (7) days
after written notice from VBC, or if either Party fails to perform
or observe any material term or obligation (other than making payment)
of this Agreement, and any such failure continues uncorrected for
thirty (30) days after written notice from the nondefaulting Party.
If VBC at any time believes that VBC Services are being utilized
for unlawful purposes by or at the direction of the Customer or
in contravention with the terms and provisions herewith, VBC may
immediately discontinue and/or suspend such service to the Customer
without liability and without notice to Customer. In the event of
a VBC default, Customer may terminate this Agreement without penalty.
However, Customer shall remain liable for all charges incurred for
Services provided before Customers termination of this Agreement.
In the event of a Customer default for any reason, VBC may (i) suspend
or discontinue Services to Customer; (ii) discontinue accepting
or processing orders for Services; or (iii) terminate this Agreement.
If this Agreement is terminated by VBC due to Customers default,
VBC, such termination shall not effect or lower Customer's minimum
monthly commitments required under this agreement, if applicable,
and all early termination penalties shall apply. Customer agrees
to pay VBC's reasonable expenses, including attorney's fees and
collection agency costs, incurred in the enforcement of VBC's rights
in the case of a Customer Default. (iv) reason upon (30) days written
notice to Customer =. Terminations for any reason whatsoever, by
Customer after this Agreement is executed does not relieve customer
of liability for costs incurred by VBC once Services have commenced.
If the event of bankruptcy of either Party, or if either Party makes
an assignment for the benefit of creditors, or takes advantage of
any act or law for relief of debtors, the other Party shall have
right to terminate the Agreement without further obligation or liability.\
N. Amendments. Except as otherwise provided in this section, only
a written instrument executed by both parties may amend this Agreement.
Customer agrees that VBC may: (a) revise the any or all of the terms
and conditions of this agreement: (b) revise its billing rates and
account surcharges: and (c) modify the Services provided under this
Agreement at any time. Any such revisions and modifications shall
be binding and effective immediately upon VBC's written notification
to Customer to Customer's VBC email address or United States mail.
By continuing to use VBC's Services following notification of any
revision pursuant to this section, Customer agrees to be bound to
such revision. If any revision to this Agreement is unacceptable
to Customer, Customer may terminate this Agreement ay any time by
providing VBC with written notice by United states mail. Notice
of Customers termination will be effective on receipt by VBC. Customer
agrees to review and check its VBC assigned email address regularly
to be aware of any revisions.
O. Attorney's fees. Should any Party hereto reasonably retain counsel
for the purpose of preserving, determining, enforcing, or preventing
the breach of any rights hereunder, including, but not limited to,
instituting any action or proceeding to enforce any provision hereof,
for a declaration of any alleged breach of any obligations hereunder
or for any other judicial remedy; then if said matter is settled
by judicial determination ( which term includes arbitration ) the
prevailing Party whether at trial or on appeal) shall be entitled,
in addition to such other relief as may be granted, to be reimbursed
by the
Losing Party for all costs and expenses incurred thereby, including,
but not limited to, all attorneys' fees and costs actually incurred
for the services rendered to such prevailing Party. Further, the
prevailing Party shall be entitled to additional awards of attorneys'
fees for services reasonably rendered in aid of enforcing such judgment
or award or in collecting any monies awarded therein.
P. Authority. Each of the Parties warrants to the other that the
following are true as of the date of this Agreement: i) Each Party
on behalf of itself has the full right, power and authority to enter
into this Agreement and to perform all of its obligations in accordance
with the provisions of this Agreement. Customer warrants that Customer
is over eighteen (18) years of age and Customer shall assume full
responsibility for the use of services by any minors and hereby
consents to such minor's use of the Service. The services provided
by VBC are not for resale without the prior written agreement of
VBC. No provision in this Agreement shall be interpreted for or
against either Party because that Party or his legal representative
drafted such provision.
Q. Notices. All notices and communications require hereunder (collectively,
for this section, "Notices") shall be in writing and must
conform to the requirements of this section to be effective. All
Notices notice shall be deemed duly given as of the date confirmed
facsimile transmission or confirmed delivery by the United States
Postal Service, UPS or Federal Express. Unless otherwise specified
in this Agreement, all Notices required to be delivered to Customer
must be addressed and delivered to customer Contact as specified
in services summary, with Copy to Peter Higney, VBC 3042 North Federal
Highway, third floor, Fort Lauderdale, Florida 33306.
R. Contract. Customer and VBC shall each select one staff member
to devote a portion of his/her job to serving as the primary contact
with the other party to facilitate delivery of VBC Services.
S. Internet Content. Customer understands that information available
through VBC Services or interconnecting networks may not be accurate
and that the some of the information available through VBC services
or interconnecting networks may be intended for adult audiences.
T. Entire Agreement And Understanding. This instrument, the attached
Services Description, Services, Services Summary, and Exhibits,
constitute a binding contract and the entire Agreement between the
parties with respect to the subject matter of this Agreement. This
Agreement supersedes all prior or written agreements, understandings
and representations and may only be modified as permitted in this
Agreement. This Agreement shall be binding upon and inure to the
benefit of the parties with their respective heirs, representatives,
successors, and permissible assigns. This Agreement shall not create
any employment, agency, joint venture, partnership, or fiduciary
relationship between VBC and Customer. Neither party shall have
authority to, nor shall either Party attempt to create, any obligation
on behalf of the other Party.
U. Miscellaneous. If any term or provision of this Agreement is
held by a court of competent jurisdiction to be unenforceable, the
remaining provisions of this Agreement shall remain in full force
and effect. Headings used herein are for the convenience only and
shall in not affect the interpretation of this Agreement. All references
in this Agreement to "days" shall mean calendar days.
No failure to exercise and no delay in exercising on the party of
either Party, any right, power or privilege hereunder shall operate
as a waiver hereof, except as expressly provided herein. Each Party
to this Agreement shall be responsible for its own performance under
this Agreement. This Agreement may be executed in two or more counterparts,
each of which shall be an original, and all of which, taken together,
shall constitute one and the same Agreement.
V. Conflict. In case of conflict, discrepancy, or difference, between
Terms and Conditions, the Service Description and the Services Summary,
the following shall apply: i) Terms and Conditions shall control
first, ii)the Services Description shall control second, and iii)
the Services Summary shall control third. Any such discrepancy,
conflict, or difference discovered by one party to this Agreement
shall be promptly brought to the attention of the other party in
writing.
PART III- SHARED
HOSTING SERVICES DESCRIPTION
A. Permissible Use. VBC hereby licenses the Shared Hosting Space
to Customer, and Customer hereby licenses Shared Hosting Space from
VBC upon and subject to the terms, covenants, rentals and conditions
herein set forth for the purpose of locating data on Shared Hosting
Space.
B. Utilities and Technical Undertaking. i) VBC shall, during the
term of the agreement, maintain or cause the maintenance of the
back-up generator, electrical system, power supply, dry fire suppression
system, heating, ventilation, and air conditioning system (collectively,
Utility Systems" ) without interruption 99.99% of the time,
all of the services described in this agreement.
C. Internet Services. VBC shall provide internet access services
to Customer as described in the Services Summary. If the Services
to be provided under this Agreement include internet access service.
Customer agrees to be bound by the Shared Hosting Access Description
and Acceptable use policy, which shall be attached hereto and incorporated
by reference.
D. Payment Generally: Customer shall pay VBC a fee for service,
including use and occupancy of the equipment space as set forth
in the services summary and the terms and conditions of this agreement.
E. Hourly Rates for Additional Services: If customer requests that
VBC provide services not delineated herein, customer agrees to pay
VBC's per hour labor charge as set forth in exhibit A. When VBC
technical support is requested by customer for resolution or coordination
of problems, customer agrees to pay VBC a per hour technical support
charge as set forth in exhibit A. VBC will inform customer in advance,
if any services to be performed by VBC for customer are billable
and VBC will provide customer with a reasonable estimate prior to
performance of the services. For any services that it may require,
customer shall provide a written request for services to the VBC
Network Operations Center. Labor charges applies only if customer
requests and authorizes (both the request and authorization must
be in writing) VBC personnel to perform work on customer's behalf.
VBC reserves the right to accept or reject any such requests. Commencement
of work by VBC personnel on customers equipment shall not begin
unless with customer has furnished detailed instructions regarding
such work.
F. Interconnect Services: i.) VBC shall provide interconnect services
to customer as provided in the Service Summary. All costs and arrangements
for local interconnections will be customer's responsibility unless
otherwise agreed to by the parties in writing. In addition, for
all interconnect services to be provided by VBC under this agreement,
customer shall provide VBC written notice at least ten (10) days
prior to the commencement date of the interconnect services. ii.)
Upon customers written request, VBC shall on an as required basis,
provide cross connect services to customer to allow customer to
interconnect with the various local exchange and competitive access
providers that are located within VBC's designated interconnect
area of the premises. In such event, VBC shall invoice and customer
shall pay to VBC any applicable labor charges as specified in exhibit
A. iii.) Upon customers written request, VBC shall on a as required
basis, act as customers agent in the turning- up of local interconnections
and to provide on going loop maintenance between the premises and
any third party facilities of customer's customers. In such event,
VBC shall invoice and customer shall pay to VBC the labor charge
as specified in exhibit A. iv.) All interconnections must be OC3,
DS3, or DS1 level. The interface point for VBC's service will be
VBC's designated cross connect panel.
Interruptions: In case of interruption of the services due to failure
in the utility systems under this part III, VBC shall use commercially
reasonable efforts to restore service as soon as possible. To report
an interruption, customer must contact the VBC Network Operations
Center to open a trouble ticket. A VBC representative will contact
customer within thirty (30) minutes after the problem is first reported.
Unless otherwise provided for in this agreement, a trouble ticket
shall be deemed open, and the outage reported, when a VBC representative
provides a trouble ticket number confirmation to customer. A trouble
ticket shall be deemed closed when the customer receives a confirmation
from VBC closing the trouble ticket. For any interruption experienced
and validly reported by customer pursuant to this agreement. Customer
will receive credit equal to one hour's billing for each hour, or
portion thereof,
that such services were interrupted. Interruption credits will not
issue automatically and must be requested by customer pursuant to
this agreement. All requests for credit due to an interruption of
colocation services must be in writing and received by VBC within
thirty (30) days from the date that the failure was first reported
to VBC. Credits are applied only to VBC charges and may never exceed
one month's billing in any calendar month. Customer shall be responsible
to obtain and maintain all approvals and permits necessary for Customers
use of the equipment space.
IN WITNESS WHEREOF,
the undersigned parties hereby acknowledge that they have ready
and fully understand the foregoing Agreement and, further, that
they agree to each of the terms and conditions contained herein
and have executed this agreement at Fort Lauderdale, Florida on
the day and Year first above written.
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